WELCOME TO SERRANO AGENCY

An insurance agency specializing in Insurance Sales, Auto, Home, commercial, Liability, Workman’s Compensation, Bonds, and Specialty insurance offerings.

Mission Statement

Robert Serrano Insurance Sales Incorporated mission is to raise the bar in the insurance industry by providing excellence and utilizing the highest principles and standards to every aspect of the business. Robert Serrano Insurance Sales Incorporated wants to empower its clients, employees, and community and urge them to employ these practices as well. Because when we all do our personal best, the payoff is always a win/win.

Vision Statement

Our vision is dedicated to providing insurance products that provide quality protection with value pricing. We wish to establish a successful partnership with our clients, our staff members, and our insurance companies, that respect the interests and goals of each party. Success will be measured by our clients, choosing us because of their belief in our ability to meet or exceed their expectations of price, service, and expertise.

Introduction:
How Robert Serrano (CEO)started the business

I started the company to help people; customer service is not very common in the insurance industry. What I was doing before I received my insurance licenses was working at a job that wasn’t going anywhere. I needed to grow myself and a company. I found myself with not many options, so I thought of an opportunity that was saturated with other businesses but had a relatively low barrier to entry. My goals are to offer an excellent experience for my customers and treat them with respect and dignity. I had already received my Bachelor’s degree in Business and my Master’s degree in Business Administration, so I found myself with the education and experience to do something great.

Robert Serrano Insurance Sales Incorporated will be incorporated in Whittier, California. Robert Serrano owns the company. He will manage the company and take charge of different operational responsibilities. I have three years’ experience in the insurance industry and 25 years’ operating in business, and he now wishes to build a company that will provide commission-based and recurring income streams to the business. Robert Serrano has a focus on building the business to its fullest potential by expanding the agency’s visibility in other counties.

Our Management Team